RunDTC, a premier digital commerce and customer experience agency and Platformatory, a leading data infrastructure and platform engineering consultancy, have announced a strategic partnership. This collaboration aims to revolutionize the retail industry by modernizing core retail platforms, systems and processes, enabling real-time data activation, and driving impactful customer experiences through AI-driven insights.

 

The partnership between RunDTC and Platformatory brings together two powerhouses in their respective fields, combining expertise in digital commerce and data platform engineering to deliver comprehensive solutions for retail brands to harness the power of data. They will also enable key business capabilities such as omnichannel real-time inventory, deep one-to-one personalization, dynamic pricing, fraud detection, event-driven business actions and ad spend optimization.

 

Key Benefits for Retailers:

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1. Deep 1:1 Personalization - Integrate real-time data and AI to create deeply personalized and engaging customer experiences across touchpoints (customer service, commerce, marketing, etc), leading to increased conversions, engagement and loyalty.
    

2. Modernized Systems and Processes - Accelerated technology capability assessments, roadmaps and service offerings to guide the transition to intelligent retail platforms.
    

3. Real-Time Data Activation - Capture and utilize real-time data to make informed, contextual, decisions that enhance the customer experience using machine learning models and AI.
    

4. Impactful Customer Experiences - Integrate real-time data and AI to enable brands to create deeply personalized and engaging customer experiences, leading to increased customer satisfaction and loyalty.
    

5. Optimized Sales and Marketing - Drive tangible improvements in top-line sales and optimize marketing spend through deep personalization, leading to improved ROI and overall business performance.

 

Reach out to us at hi@rundtc.com to learn more!

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Quote:

"The collaboration with Platformatory is a game-changer for the retail industry," said Ben Noonan, CSO of RunDTC. "Our combined strengths will enable us to deliver unparalleled solutions that truly transform how brands interact with their customers and operate their businesses."

"We are excited to partner with RunDTC to bring our platform engineering expertise to the retail sector," said Pavan K, CTO of Platformatory. "Together, we will help brands unlock the full potential of their data and technology, driving innovation and growth."

 

About RunDTC:

RunDTC is a leading digital commerce and customer experience agency specializing in enterprise retail and direct-to-consumer solutions. Leveraging extensive experience in the retail domain, their mission is to successfully execute large-scale, complex, digital transformations, helping organizations streamline operations and achieve their strategic goals.

 

About Platformatory:

Platformatory is a technology studio and consultancy focused on platform engineering and real-time data infrastructure. Dedicated to innovation and performance, Platformatory provides tools and services that help businesses optimize their systems and leverage data for enhanced decision-making.

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For media inquiries, please contact: jo@rundtc.com, hello@platformatory.com