The Manager of Projects

RunDTC is a digital experience agency empowering our clients with unique solutions for their most complex business challenges. We're chosen by clients when they’re in need of a true partner and when results matter most – becoming the agent of change and driving transformation that combines business strategy, user needs, design, and technology. Headquartered in Dana Point, CA, RunDTC was founded with a philosophy to do great work with great people, as we propel our clients’ businesses forward.
 
About the role

 

Our Project Managers are insanely talented and driven to manage interactive projects from inception to implementation. You will work closely with project teams, account leads and our clients to efficiently plan and prioritize all deliverables and resources across multiple projects. You can be counted on to manage client expectations, schedules, budgets, assets and scopes while having a keen understanding of when to escalate support needs. Organization, attention to detail, and consistency in delivery are what drives you – and in any situation, you strive to deliver projects on-time and within budget, understanding that our clients' success is our success.
 

Who you are

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• You are organized, adaptable and possess excellent time management and communication skills. All eyes look to you as the source of truth across multiple projects.

• Passionate about quality work and eager to help others get what they need. You're self-motivated with a high degree of initiative and follow through.

• Able to determine the difference between urgency and emergency and when to employ both.

• Eager to learn new skills and technologies. What you don't know you'll jump right in and learn.

• You don't settle for subpar or passable results – you strive to delight your team with extraordinary awesomeness.

 

What you bring to the table

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• Must have 2+ years of digital project management experience. You are confident and comfortable with basic interactive projects and are excited to take direction and learn new skills quickly.

• Ideally, you have 2+ years' experience in a project management role leading Salesforce Commerce Cloud, Salesforce Order Management, Salesforce Marketing Cloud or Mulesoft implementations. Other applicable eCommerce and/or Order Management experience is also desirable but not required.

• A familiarity with Google apps or other collaboration tools, as well as one or more project management systems (e.g. Jira, Smartsheet, Monday).

• Experience using traditional project management methodologies (such as those promoted by PMI). Related experience should include schedule building, budget tracking, stakeholder communication and other related activities.

• Familiarity with Agile principles and methodologies. Experience using these methodologies to manage projects or teams is a plus.

• An interest in digital products and experiences, and a curiosity about the technologies used to build them.
  The ability to guide internal teams from project kickoff to completion.

• An ability to motivate, support and understand your teams. You can easily work with everyone–from visual designers to tech developers to content strategists.

• Excellent presentation and communication skills. You must be able to clearly communicate the goals of the client and the ideas behind our solutions.

 
 

Key responsibilities

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• Support end-to-end project management for RunDTC's portfolio of client assignments, including but not limited to: website builds and optimization, interactive tools, custom solutions builds, site UX and visual design services.

• Collaborate with project management and account leads to develop project strategies and plans, and identify the methods and tools required for each project.

• Develop timelines, monitoring progress and updating stakeholders on project status.

• Identify and communicate how decisions or changes could affect priority, scope and timeline to clients and internal teams.

• Identify potential risks of roadblocks and act proactively to resolve issues.

• Monitor progress and budget against plan.

• Contribute content and documentation for internal and client meetings, ensuring key decisions and action items are clearly communicated.

• Communicate across teams and ensure all members are aware of delegated tasks.

• Collaborate with cross functional teams to balance workloads and prioritize requests for engineering, content management, strategy and many others. 

• Drive project delivery to be on-time and on-budget while ensuring quality standards are met.

 
 

Working location

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• Expectation to work remotely, from your home office or a shared working space, with occasional travel to client locations.

 

RunDTC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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Still interested? Hit us up at work@rundtc.com and we'll fill you in.